Author Topic: Service Quality new updated models other than (TAM & SERVQUAL)  (Read 845 times)

mrcomm2000

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Dears,

Hope my message finds you all fine.
I was asking about the new modern models that are used to measure the Technology service quality or customer satisfaction-acceptance other than the obsolete models the TAM & SERVQUAL. The committees that i will discuss in it is not anymore accepting these old models.

Thanks to help.

Regards,
Mohamed Mohamed

   

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