The Fast Forward MBA in Business Communication

By: Lauren Vicker and Ron Hein

Part 1
Communication Strategy

Chapter 1 - Strategic Business Communication

Chapter 2 - Document Management in an Electronic Age

Part 2
Business Writing and Editing

Chapter 3 - Using Writing and Editing Processes

Chapter 4 - Developing the Logic and Structure of Documents

Chapter 5 - Document Layout and Design: Making Your Logic Visually Clear

Chapter 6 - Making Your E-mail Go Further and Do More

Chapter 7 - Memos

Chapter 8 - Business Letters

Chapter 9 - Reports and Executive Summaries

Chapter 10 - Proposals and Requests for Proposals

Part 3
Business Presentations

Chapter 11 - Defining Your Purpose

Chapter 12 - Analyzing Your Audience

Chapter 13 - Gathering Supporting Materials

Chapter 14 - Organizing Your Ideas

Chapter 15 - Planning Visual Support

Chapter 16 - Practicing Your Delivery

Chapter 17 - Handling Questions and Answers

Chapter 18 - Handling Speech Anxiety

Chapter 19 - Evaluating Your Presentation

Part 4
Writing and Presenting As a Team

Chapter 20 - Writing As a Team

Chapter 21 - Presenting As a Team

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